Shipping & Returns
Our order processing time (time from when the order is placed to when it leaves our shipping department) takes 1-3 days depending on the volume of orders currently being filled, and on your selected shipping method. If you need an order by a certain date, please contact us before placing your order and we can help you choose the best shipping option.
Orders are processed and shipped Monday-Friday only (excluding holidays). All estimated delivery times are listed in "Business Days" and include Monday-Friday only, i.e. an order placed on Friday and shipped on Monday has taken 1 business day to process. **Please note that orders $150+ may require a signature upon delivery, regardless of the shipping method selected.**
Domestic Shipping Methods
- Package ships USPS First Class, Priority, or FedEx shipping depending on total package weight
- Standard processing time (2-5 business days)
- Expected delivery once shipped is 7-10 business days (excluding the ship date, weekends, and holidays)
- $15.00 20 day shipping fee
- Package ships USPS First Class, Priority Mail or Fed Ex Ground Shipping depending on total package weight
- Ships next business day
- Expected delivery once shipped is 5-7 business days (excluding the ship date, weekends, and holidays)
You will receive an email notification when your shipping label has been created. Packages are picked up daily from our warehouse by UPS Mail Innovations, USPS, and FedEX (Monday - Friday only). Please allow up to 24 hours for your order's tracking information to update online.
You may view the status of your order and track your order directly on our website by logging into your account or directly on the courier's website (UPS.com, USPS.com, or FedEx.com).
We currently offer shipping via USPS Priority Mail International to Canada. Customers are responsible for duties/customs fees, please contact your local customs office for more details as we do not have that information.
We do not offer returns ONLY exchanges. Exchanges must be made aware of in 3 days of receiving product. No exceptions.